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At auralife.net, we are committed to delivering your order promptly and efficiently. Our shipping process is designed to ensure your items arrive in perfect condition and as quickly as possible. Please read through our shipping policy for details on how we handle shipments within the United States.

Processing and Shipping Times

All orders are processed and shipped within 1-2 business days. The processing time may vary depending on merchandise availability and payment verification. Since we operate within the United States, shipping times will vary based on your location. Please note that we do not process or ship orders on weekends or holidays. If no one is available to receive the package at the time of delivery, this may delay the arrival of your order.

Once your order is shipped, you will receive an email confirmation with tracking information to the email address provided with your order. If you do not receive this email, please reach out to our customer support team for assistance.

Shipping within the United States

We offer Free Ground Shipping on all orders within the contiguous USA. This service typically takes an average of 2-5 business days for delivery, following a 1-2 day processing period. For orders shipping to Alaska, Hawaii, US territories, APO/FPO addresses, and PO Box addresses, we utilize USPS. Signature delivery is not standard but can be arranged for an additional fee upon request.

Expedited Shipping Options

Two-Day Shipping (UPS 2nd Day Air): This option guarantees delivery within 2 business days. Orders placed before 2 PM Pacific Standard Time will be shipped the same day; orders placed after this time will be shipped the next business day. Please note, this service does not include weekend deliveries, and a signature may be required.

Next Day Air: For urgent deliveries, choose Next Day Air to receive your package by the end of the next business day after shipping. Similar to Two-Day Shipping, orders must be placed before 2 PM Pacific Standard Time for same-day processing. This service also excludes weekend deliveries, and a signature may be required.

Undeliverable Packages

Packages returned to us as undeliverable will incur additional charges. For more information on how to handle undeliverable packages, please refer to our Returns & Exchanges policy.

Exclusions and Changes

Please note, we do not ship to freight forwarding companies. Orders placed with freight forwarding addresses will be canceled and refunded. We also currently do not offer international shipping.

We reserve the right to modify our shipping policy at any time without prior notice.

Stay Informed

We strive to keep you informed every step of the way. If you have any questions or need further assistance, our customer support team is here to help. Thank you for choosing auralife.net for your earth-inspired decor needs.